Each passing days, business workflows & processes, systems and procedures advance and change. Competition, new technologies, newer demands and evolving best practices all do their bits on how companies progress as established processes & procedures are overtaken by a jumble of disconnected workaround solutions that may leave staff working at cross-purposes.
These changes occur typically on a habitual and fractional basis, rather than through any kind of intelligent design. The result of which, can be increased fragmentation getting you to a point where you find yourself trapped in a mire of right-hand-doesn’t-know-what-the-left-hand-is-doing situations.
Are you seeing everything you need to see?
Do you find yourself putting out the same fires, over and over?
When’s the last time you stepped back and took a look at your company at a whole systems level?
How much have your internal controls, procedures and processes, evolved and changed over the years? How far have they progressed from the original plan?
If you designed your business processes today, would everything look the same? Or would you start from a different (and probably wiser) perspective?
What would better systems look like?
It is hard to know unless you step back and assess your organization as a whole from the big picture.