Stretched internal teams
Routine tasks take time away from higher-value work.
Overview
Managed Services
Not every function needs to be built in-house. Outsourcing selected activities lets management concentrate on its core business, while routine work is handled by a dedicated team under agreed procedures.
CORPAC provides managed services for essential business functions. Each arrangement is scoped around your needs, with defined responsibilities, reporting and review.
Business challenges we help address
Difficulty building capacity
Hiring and training for a new function takes time and fixed cost.
Variable workloads
Demand rises and falls, and permanent teams are hard to size.
Lack of consistent oversight
Outsourced work without clear reporting becomes difficult to track.
What the service includes
Specific scope is agreed with you after we understand your requirements.
HR Support
Administrative support for employee onboarding, records and HR routines.
Accounts Support
Day-to-day accounting tasks and periodic reporting support.
Administration
Support with office and operational administration tasks.
Back Office Support
Processing and documentation tasks that sustain front-line operations.
Call Centre Operations
Customer-facing communication support operated under agreed scripts and procedures.
How we work
How CORPAC approaches the engagement
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01
Define the scope
We agree which activities will be handled, volumes, timelines and quality expectations.
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02
Document the process
We set out procedures and hand-offs so that work is performed consistently.
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03
Transition
Work is moved in stages, with check points to confirm that things are running as expected.
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04
Report and review
We provide regular reporting and review the arrangement as your needs change.
Potential business benefits
- Routine work handled under defined procedures
- Flexibility to scale support up or down
- More management time for core priorities
- Transparent reporting on outsourced activities
Relevant industries and business types
This service can be adapted to a range of organizations, including:
- Healthcare
- Hospitality and Tourism
- Retail and Consumer Businesses
- Education and Professional Services
- Growing owner-managed businesses
Shown as intended capability areas, not a list of past clients.
Frequently asked questions
Which functions can be outsourced?
Our managed services cover HR, accounts, administration, back office support and call centre operations. We agree the exact scope with you.
How do you keep us informed?
Each arrangement includes agreed reporting and review meetings, with a named point of contact.
Can we start with a small part of a function?
Yes. Many arrangements begin with a limited scope and expand once both sides are comfortable.
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Interested in Managed Services? Share a few details and our team will respond.
Prefer to talk? Our contact details are on the Contact page. Contact Us